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Adding Stripe Connect

Stripe Connect is one of the payment methods offered in our Flicket platform. You will need to create a new Stripe Connect account or sign in to your existing Stripe Connect account.

 
  1. In the Flicket platform, go to Settings and select Integrations.

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  2. Scroll down to select Add payment provider.

    Select Stripe.

    Create a name for your stripe integration. This will be the name of the payment method shown at checkout and when you are setting up your event, e.g. “Credit/Debit Card - Stripe”

    Select Sign up for Stripe.

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  3. You will be redirected to the Stripe Connect log-in page where you will need to create a new Stripe Connect account or log-in with an existing Stripe Connect account. Flicket staff do not have access to this.

    If you already have a standard Stripe account, you cannot use this existing Stripe account to use Stripe Connect.

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  4. Set up two-step authentication by either scanning this QR code using a free authenticator app, or enter a code manually instead.

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    Enter the code generated by your authentication app.

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    You will be given an emergency backup code that you will need to store in a safe place. If your device is lost or stolen, you can use this code to unlock your Stripe account.
  5. You will start the Stripe merchant onboarding guide to complete the integration to start receiving the funds from your events.  

    You must prepare the necessary documents and material ready to expedite the process and minimize potential delays with your onboarding, such as:
    - form of verification, passport / license
    - proof of address
    - proof of address and identity documents for any shareholders who own more than 25% of your company
    - NZBN (if you’re a company)

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  6. After filling in details about you and your business, you will need to enter your bank account details for receiving payouts. Select Continue.

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  7. You will need to review your information has been entered correctly. Stripe will inform you if there is information required.

    It is important that you provide the necessary information, otherwise you will not receive your payout.

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    Select Agree and submit.

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  8. You will be redirected back into the Flicket platform to enter your Stripe credit card processing fees.

    Enter your Stripe Flat Rate Transaction Fee and Percentage Transaction Fee.
    E.g. For NZ organisations the Standard Stripe rate is 2.9% + 30c per successful charge for domestic cards.

    For more information on Stripe fees & pricing - visit:
    https://stripe.com/nz/pricing for NZ
    https://stripe.com/au/pricing for AU
    https://stripe.com/pricing for USA.

    You may already have a fee negotiated between you and Stripe.

    Select Save Changes.

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    Afterpay can be enabled here too. Check the box and enter your Afterpay Percentage Transaction Fee.
    E.g. For NZ organisations, Afterpay payment method is to pay in 4 with a rate of 6% + 30c.

    For more information on Afterpay Stripe fees - visit:
    https://stripe.com/nz/pricing/local-payment-methods for NZ
    https://stripe.com/au/pricing/local-payment-methods for AU
    https://stripe.com/us/pricing/local-payment-methods for USA
 
9. Once you have set that up, we highly recommend that you double check your details in Stripe. Any issues with the information you have provided will be shown in your dashboard.

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It is important that you add any missing information to resume receiving any payouts from your events.