Create an Order
How to create orders for paid tickets
How to create an order for standard paid tickets
1. Go to the orders tab, then select Create Order
2. Select your event and the public (listed) release and select proceed
3. Select the tickets you want to issue and select Buy Tickets
4. Enter the customers details and select next
5. Select 'mark as paid' as the payment method
Select an option for how was this paid an
Leave 'Send order confirmation to customer' ticked if you want the customer to receive a confirmation email with their tickets (you can always resend this later if you uncheck it)
Select 'Mark as Paid'
Creating an order from the customer's profile
If the customer is already in your database, you have the option to create an order from their profile instead of directly from the orders tab. This feature is beneficial because it automatically populates the buyer information page with the customer's details, making the process more efficient and streamlined.
To do this, simply go to customers, search for the customer, go into the customer's profile and select create order.