How to create an order for standard paid tickets
1. Go to the orders tab, then select Create Order
2. Select your event and the public (listed) release and select Proceed
3. Select tickets
Select how many tickets you want to issue
Select where you want these people to sit
- You can either do this by selecting the zones and sections on the left hand side. This way the system will select the best available seats in your preferred section.
- Alternatively, you can select individual seats on a map
4. Enter the customers details and select next
5. Select 'mark as paid' as the payment method
Select an option for how was this paid an
Leave 'Send order confirmation to customer' ticked if you want the customer to receive a confirmation email with their tickets (you can always resend this later if you uncheck it)
Select 'Mark as Paid'
Creating an order from the customer's profile
If the customer is already in your database, you have the option to create an order from their profile instead of directly from the orders tab. This feature is beneficial because it automatically populates the buyer information page with the customer's details, making the process more efficient and streamlined.
To do this, simply go to customers, search for the customer, go into the customer's profile and select create order.
