Financial overview
An overview of financial metrics related to total revenue and orders.
Face value total - Total revenue from all admission tickets sold, excluding revenue from resold tickets via reseller.
Ticket booking fee revenue - Total revenue received from booking fees applied to tickets.
Face value + booking fees - Sum of admission ticket sales (excluding revenue from resold tickets) and booking fees applied to tickets.
Net sales - Total revenue from orders after deducting points, credits and refunds.
Ticket booking fee revenue - Total revenue received from booking fees applied to tickets.
Face value + booking fees - Sum of admission ticket sales (excluding revenue from resold tickets) and booking fees applied to tickets.
Net sales - Total revenue from orders after deducting points, credits and refunds.
Discounts - Total value of discounts applied.
Ticket protection tickets - Total count of tickets that have included ticket protection cover.
Ticket protection revenue - Total revenue generated from the sale of ticket protection cover.
Ticket protection order value - The total value of orders that include ticket protection.
Ticket protection cost - The fee Flicket charges your organisation for providing ticket protection cover.
Ticket protection margin - The profit made from selling ticket protection cover after deducting the cost.
Average order value - Average monetary value of an order.
Average order value - Average monetary value of an order.
Average order size - Average number of tickets issued in an order.
Average ticket price - Average price of an admission ticket across an event.
Part paid ticket revenue - Total revenue from orders made through payment plans.
Outstanding payments - Revenue pending from all active payment plans.
Points - Value of points redeemed.
Credits - Value of credits redeemed.
Financials over time
Shows the breakdown of revenue over time. Revenue is broken down into the following components:
Gross sales - Ticket and add-on sales revenue
Service fees - Per ticket and per order booking fee revenue
Transaction costs - Payment gateway transaction fee revenue
Delivery costs - Delivery cost revenue
Service fees - Per ticket and per order booking fee revenue
Transaction costs - Payment gateway transaction fee revenue
Delivery costs - Delivery cost revenue