Points Packages: Create, Edit and Delete

In this article:

• How to set up points and points packages

Setting up points for your organisation

You’ll be asked to configure:

• Points brand name. This is what customers will see (e.g. Flicket Funds).
• Terms and conditions. Displayed to customers when they purchase points. This should include:
  • Whether points expire
  • Refund policy (points are typically non-refundable)
  • Any usage restrictions
• Payment gateways. Choose which payment methods customers can use to buy points packages.
  

Creating a points package

1. Go to Points → Points Packages

2. Click Create Points Package

• Package name (e.g. 100 Points for $50)
• Price (e.g. $50)
• Number of points allocated (e.g. 100)

Once live, customers can purchase the package immediately.

Optional Step

You can also add customised imaging to your points packages: 

• Main Banner Image: Use a PNG with dimensions 1184 x 400px 
• Thumbnail Image: Use a PNG with dimensions 358 x 240px
• Description Image: Use a PNG with dimensions 800x600

Allowing points to be used on events

Points are not automatically enabled for all events. To allow points on an event:

1. Open the event 
2. Go to Event Details tab and scroll down to Payment Settings
3. Enable Points as a payment method
4. Save the event

Only events with points enabled can accept points at checkout.